Frequently asked questions.

Streamline Internet is a locally owned and operated wireless internet service provider based in Southwest Florida, serving Hendry County, Golden Gate Estates, and surrounding communities. We deliver high-speed broadband using fixed wireless technology from a network of local towers.

We currently serve LaBelle, Port LaBelle, Felda, Pioneer Plantation, Montura Ranch Estates, and Golden Gate Estates. Clewiston is an upcoming expansion area. Check your specific address at streamlineisp.com/check-availability.

Coverage depends on whether your address is within range of one of our towers. Enter your address on our Check Availability page to confirm service at your location.

Residential plans range from 100 Mbps (Essential) to 300 Mbps (MAX) with burst speeds up to 600 Mbps. Business plans offer the same speed tiers with added features.

Typical latency is 10-30 milliseconds. That's comparable to cable and fiber, and dramatically faster than satellite internet (500+ ms). Low latency means smooth video calls, responsive gaming, and fast web browsing.

Yes. With 10-30ms latency and speeds up to 600 Mbps, Streamline handles online gaming well. Most competitive games require under 50ms latency, and we deliver that consistently.

Yes. Even our Essential plan at 100 Mbps can handle multiple simultaneous 4K streams. All plans include unlimited data, so you never hit a cap or get throttled.

No. Every Streamline plan includes truly unlimited data. No caps, no throttling, no overage fees. Stream, download, and upload as much as you want.

Residential plans start at $55/mo (Essential), $75/mo (Plus), and $95/mo (MAX). Business plans start at $99.99/mo. All plans include unlimited data and free standard installation.

No. Residential plans are month to month. Cancel anytime with no penalty. Business plans offer flexible contract terms with optional SLA.

No. Streamline offers a lifetime price lock on every plan. The price you sign up at is the price you keep. No introductory rates that expire. No annual increases.

Standard installation is free. A local technician installs a small outdoor antenna and sets up your indoor Wi-Fi router. Most installations take about an hour.

No. All equipment is provided by Streamline, including the outdoor antenna and indoor Wi-Fi router. Plus and MAX plans include mesh Wi-Fi for whole-home coverage.

Yes. Firefighters, law enforcement, EMS, 911 dispatchers, and active duty military save $5-$15/mo on any residential plan. Visit streamlineisp.com/first-responders for details.

Most customers are installed within a week of signing up. The installation itself takes about an hour. A local technician handles everything.

A small outdoor antenna (roughly 10 by 10 inches) is mounted on your roof, exterior wall, or a pole. It connects to an indoor Wi-Fi router via a short cable run. The antenna is white or light gray and blends in.

Check your address on our availability page. Streamline uses non-line-of-sight (NLOS) technology, so coverage isn't limited to homes with a perfectly clear path to a tower. We evaluate each address individually to confirm signal quality at your specific location.

Satellite internet signals travel to orbit and back, adding 500+ ms of latency. Streamline signals travel a few miles to a local tower with 10-30ms latency. We also offer unlimited data with no caps, unlike most satellite plans.

DSL runs over old telephone copper and speeds degrade with distance from the exchange. In rural Hendry County, DSL typically delivers under 25 Mbps. Streamline delivers 100-600 Mbps regardless of distance from town.

Starlink costs $120/mo with a $599 equipment purchase. Streamline starts at $55/mo with free equipment. Starlink speeds are variable and depend on cell congestion. Streamline delivers consistent speeds with local support.